Free Shipping on purchases over $150

Shipping

Processing Times 

Orders are processed and shipped within 24-72 hours of payment Monday - Friday. Please note orders are not processed on weekends or public holidays. All domestic orders must be signed for on delivery. 

Standard Domestic Shipping

Shipping is free for all orders within Australia over $150.00, however orders under $150 will attract a flat rate fee of $9.95. All Australian orders are sent with Australia Post and will generally take 4-12 working days for delivery.

We are not responsible for stolen packages or packages delayed in transit.

If you request for your parcel to be left at your property without being signed for Australia post is only able to leave it in your post box. Please note that should you opt for the parcel to be left without a signature Scarborough’s will not be liable should your parcel be stolen after being delivered. 

Express Domestic Shipping

Domestic Express Shipping is $12.50. Your order be processed within 24-48 hours, and are sent through Australia Post. Your item should arrive the within 1-3 business days.

We are not responsible for stolen packages or packages delayed in transit.

If you request for your parcel to be left at your property without being signed for Australia post is only able to leave it in your post box. Please note that should you opt for the parcel to be left without a signature Mombasa Rose will not be liable should your parcel be stolen after being delivered. 


Taxes & Duties

All prices on Scarborough’s are in Australian dollars, and include GST.

Delays may occur during holiday periods.

 

Delays & Non Deliveries

Please note should you have an issue with your Australia post delivery you will need to contact us with 2 weeks of your ordered being placed so that we have the best chance of finding a solution with Australia post. 

Any queries lodged with us after 2 weeks may not be able to be located and may not qualify for a credit note.

Please note all packages sent by us that are deemed in lost in transit will be issued with a replacement or credit. 

 

Return to Sender Parcels

Please note should you not be able to collect your parcel and it is returned to us then a $9.50 RTS fee will be deducted from your credit note. This is to cover the cost charged to us by Australia Post for your parcels return. 

All parcels that are returned to send will be issued with a credit note.